Contact of Hudson’s Bay, Canada customer service

Hudson’s Bay

Contact Hudson’s Bay: Find below customer service details of Hudson’s Bay Company, Canada, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints, or feedback.

Head Office contacts

Hudson’s Bay Company

8925 Torbram Road

Brampton, ON L6T 4G1


Customer Service phone

Phone: 1-800-521-2364

Phone: 1-800-263-2599 (HBC credit card)

About Hudson’s Bay Company

Hudson’s Bay is a popular department store chain in Canada. Founded in 1670, the brand has its headquarters in Toronto, Ontario, and is spread across 90 locations. Also known as The Bay, Hudson’s Bay’s associate brands include Lord & Taylor, Saks Fifth Avenue, Gilt, and Saks OFF 5TH. You can use the Store Locator on the website to locate a Hudson’s Bay nearest to your address. In addition, you can filter search results by travel services, salon/spa, optical, alterations, bridal boutique, or gift registry. Besides shopping at stores, customers can also shop online via the website.

Product categories on the website include dresses, jeans, sweaters, coats, swimwear, shoes, sandals, handbags, watches, belts, hats, skincare items, fragrance, hair care items, kids clothing, toys, electronics, home appliances, furniture, among others. There is a Sale section for those looking for discounts. On each product page, you will find a detailed description, price, pictures, and specifications.

Purchases on Hudson’s Bay can be made using Visa, MasterCard, or American Express. You can shop online and pick it up at the store or have the same delivered to your address. Standard-size merchandise comes with a 30-day return policy. Large items carry a 15-day return policy. Sign up for Hudson’s Bay Credit if you are a regular shopper. Also, register for Hudson’s Bay Rewards to earn points every time you shop at the store. If you are looking for ways to celebrate a special occasion, you can purchase the Hudson’s Bay gift cards (both plastic cards and virtual). For more information or queries on cancellation, refund, returns, or others, reach the Hudson’s Bay customer service.

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